Cookie Policy

Last updated: December 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

This Cookie Policy explains how 3D Cost Pro uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Why We Use Cookies

We use cookies for several reasons:

  • Essential Functionality: Some cookies are essential for our website to function properly
  • Security: Cookies help us keep your account and data secure
  • User Experience: We remember your preferences and settings
  • Analytics: We understand how visitors use our website to improve our services
  • Authentication: Cookies keep you logged in during your session

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.

Examples:

  • • Authentication tokens to keep you logged in
  • • Session identifiers for security purposes
  • • CSRF protection tokens
  • • Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.

What we track:

  • • Page views and time spent on pages
  • • Most popular features and services
  • • Error rates and performance metrics
  • • User flow and navigation patterns

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

Features enabled:

  • • Remembering your theme preferences (dark/light mode)
  • • Saved calculator settings and parameters
  • • Language and region preferences
  • • Recently viewed projects and estimates

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service and deliver advertisements on and through the service.

Clerk (Authentication)

We use Clerk for user authentication and account management. Clerk may set cookies to manage your login session and provide secure authentication.

Supabase (Backend Services)

Our backend infrastructure uses Supabase, which may set cookies for session management and security purposes when you interact with our database services.

Freemius (Payments)

For payment processing and subscription management, Freemius may set cookies to handle payment sessions and remember your billing preferences.

How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since some features may no longer work properly.

Browser-specific instructions:

  • Chrome: Settings → Privacy and security → Site settings → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Site permissions → Cookies and site data

Opt-Out Options

While you cannot opt out of essential cookies (as they are necessary for the website to function), you can control analytics and functional cookies through your browser settings or by contacting us directly.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.